Press Room | Relias https://www.relias.com/press-room Lifelong healthcare workforce activation Tue, 15 Nov 2022 18:10:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.3 Relias Announces Release of New Learner Mobile App https://www.relias.com/press-room/relias-announces-release-of-new-learner-mobile-app Fri, 11 Nov 2022 13:15:52 +0000 https://www.relias.com/?post_type=pressroom&p=20746 Relias, the trusted education and workforce development partner to more than 11,000 healthcare organizations worldwide, today announced the release of its new learner app. The Relias learner app offers greater flexibility and better engagement with the Relias Platform by making it easier for users to take assigned training courses at their convenience.

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Healthcare education solutions company provides new mobile resource for today’s busy healthcare learners

Relias, the trusted education and workforce development partner to more than 11,000 healthcare organizations worldwide, today announced the release of its new learner app. The Relias learner app offers greater flexibility and better engagement with the Relias Platform by making it easier for users to take assigned training courses at their convenience.

The app syncs directly to the Relias Platform, providing learners with the freedom to choose when and where they complete their training with the ability to seamlessly pick up an assignment they previously began on a desktop or other device. In addition to flexibility, this convenience helps learners avoid missing training deadlines. The new app is an extension of Relias’ commitment to providing innovative technologies that help simplify and streamline healthcare training.

At the time of launch, the app allows users to:

  • Sync directly to the Relias Platform’s Experience Portal
  • Start courses assigned to them
  • Resume a course already started – even if the course was started on another device.
  • Experience a variety of course modules (e.g., audio, text, PDF, URL, SCORM, authored content)
  • Take a course evaluation and exam
  • Claim and share their certificates

“Relias Platform users are busy, and that’s putting it lightly,” said Kate Barnhill, VP of Product Marketing at Relias. “Our customers made it clear that they’re hungry for features that give them greater control over when and how they complete courses. So, we set out to meet them where they are and when they need us to give them greater agency over their own education — and that’s what our app does. It makes it easier for today’s busy clinicians to satisfy learning requirements or access our highly rated content on their terms.”

Designers of the app have delivered an experience that looked beyond supporting administrative functionality, shifting the focus to clinicians’ needs. The adaptability of the app provides better engagement for learners, thereby giving business leaders peace of mind knowing that their clinicians can access trainings away from a workstation or on-site learning space.

“The days of being constantly tethered to a computer are behind us,” said Shawn Barber, Chief Product Officer at Relias. “We continue to focus on enhancing the usability of our Platform to make it easier for busy clinicians to fulfill their education requirements in a flexible and engaging way.”

The free-to-download app is now live in both Apple and Android stores. Find it by searching “Relias Learner.”

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Nurse.com Launches NurseDot Podcast for Nursing Community https://www.relias.com/press-room/nurse-com-launches-nursedot-podcast-for-nursing-community Thu, 10 Nov 2022 13:15:55 +0000 https://www.relias.com/?post_type=pressroom&p=20737 Nurse.com, an industry-leading online education company providing lifelong career support to nurses, today launched the NurseDot Podcast. The new weekly series is designed to further Nurse.com’s mission of helping nurses thrive through the exploration of their peers’ personal stories, industry trends, and professional advice designed to serve as support and validation that will help them take control of their careers.

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Host Cara Lunsford, RN leads conversations highlighting nurse stories, empowering nursing professionals, and supporting career development

Nurse.com, an industry-leading online education company providing lifelong career support to nurses, today launched the NurseDot Podcast. The new weekly series is designed to further Nurse.com’s mission of helping nurses thrive through the exploration of their peers’ personal stories, industry trends, and professional advice designed to serve as support and validation that will help them take control of their careers.

With a new theme and guest from the nursing community in each episode, Cara Lunsford, RN, Vice President of Community at Nurse.com, will host a discussion that will leave nurses feeling empowered and equipped with new knowledge and resources for their own professional advancement. With over 16 years of experience in the medical field, Cara founded the first social media network for nurses, HOLLIBLU. Now, as the host of this new podcast, she dives deep into the world of nursing, providing a space where nurses can speak candidly, share stories, feel empowered, and find the tools and resources that they need to make a change in their profession. Upcoming episodes and guests include “Professional Boundaries (It’s okay to say NO!) with nurse influencer Katie Duke; “Managing Mental Health & Self Care” with Dr. Chris Recinos, founder of Hello Harmony; and more.

Nurse.com, which fosters the largest online community of nurses, is dedicated to supporting nurses’ passion for the profession and empowering them to flourish. This year, they launched the Nurse.com app, which delivers the community and career resources nurses need to organize their professional lives, elevate their level of care, and provides a platform to advocate for change within the industry they serve. The NurseDot Podcast serves as an extension of this effort, providing additional support to the nursing community as they continue to face challenges in their profession, such as burnout and understaffing.

“The NurseDot Podcast is curated by nurses, for nurses, in hopes that they feel thoroughly valued, and that they connect to the stories shared and the topics discussed,” said Lunsford. “These conversations will empower and inspire nurses, deepening their passion for their profession, which will not only help them improve their career development, but their day-to-day experiences.”

The NurseDot Podcast is now available wherever podcasts are heard. Nurses are encouraged to submit suggested topics of discussion through the Nurse.com app, which is available in the Apple and Android app stores. The podcast is commissioned and produced by Nurse.com with production expertise and services provided by podcast specialist Storyglass. For more information, please visit: http://www.nurse.com/podcast.

About Nurse.com

As the trusted career resource built by and for nurses, Nurse.com fosters one of the largest online communities of nurses, connecting with nearly 3 million nurses per month. Nurse.com serves nurses with lifelong career support through accredited continuing education, job opportunities, and a thriving community that supports their passion for the profession and empowers them to flourish. Nurse.com is part of parent company Relias’ family of brands, which includes the Wound Care Education Institute, Relias Academy, freeCME, and Relias Media that share a common goal to improve the lives of the most vulnerable members of society and those who care for them.

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Relias Launches Competency Evaluations https://www.relias.com/press-room/relias-launches-competency-evaluations Tue, 08 Nov 2022 13:02:08 +0000 https://www.relias.com/?post_type=pressroom&p=20718 Relias announced the launch of its new digital, mobile-optimized competency management tool, Competency Evaluations, designed to maximize efficiency of staff evaluations and allow for timely identification of knowledge, skills, and abilities (KSA) gaps.

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New competency management digital performance tool improves efficiency and allows for staff evaluation at the point of care

Relias, the trusted education and workforce development partner to more than 11,000 healthcare organizations worldwide, today announced the launch of its new digital, mobile-optimized competency management tool, Competency Evaluations, designed to maximize efficiency of staff evaluations and allow for timely identification of knowledge, skills, and abilities (KSA) gaps.

Competency Evaluations replaces the manual, time-sensitive process of evaluating staff’s KSAs with a technology-enabled solution. The new tool, which integrates seamlessly with the Relias Platform, allows for users to easily create and publish competencies, assign qualified evaluators, and track past and recent results from anywhere at any time. With Competency Evaluations, organizations can immediately recognize gaps with any individual or team so training can be personalized to bridge those gaps in order to improve outcomes and patient, resident, or client satisfaction faster.

“With this digital, automated tool which integrates seamlessly with existing technology in care settings, caregivers across all verticals can save time and money and eliminate concerns surrounding inconsistencies in care — leading to a happier, more confident and successful team,” said Shawn Barber, Chief Product Officer, Relias. “We’re excited to roll out this innovative solution to help our customers evolve and optimize their operations.”

Competency Evaluations will be formally unveiled at the Impact Nation conference from November 9-11, 2022, where Relias will host a session entitled “Competency Management: Automating Knowledge, Skills, and Abilities to Increase Organizational Competency” highlighting the product’s value, features, and roadmap.

For more information, please visit our Competency Evaluations page.

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Restore Hyper Wellness and Nurse.com Partner to Provide New Opportunities for Franchises and Nurses In the U.S  https://www.relias.com/press-room/restore-hyper-wellness-and-nurse-com-partner-to-provide-new-opportunities-for-franchises-and-nurses-in-the-u-s Wed, 26 Oct 2022 13:00:51 +0000 https://www.relias.com/?post_type=pressroom&p=20681 The strategic partnership is the first collaboration between the health and wellness brand and the trusted, go-to resource for nurses. The Nurse.com community will now have access to unique career opportunities and perks from Restore Hyper Wellness, such as exclusive deals on services.

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The new alliance promotes career opportunities focused on a proactive health approach and offers new avenues for continued education, as well as perks for Nurse.com’s community

Today, Restore Hyper Wellness (Restore) and Nurse.com announce a first-of-its-kind partnership to help support new recruitment opportunities for nurses across the nation. The strategic partnership is the first collaboration between the health and wellness brand and the trusted, go-to resource for nurses. Restore is in the midst of exponential growth, opening new locations across the country monthly, and investing in proactive solutions to help franchise owners bring in new talent. The Nurse.com community will now have access to unique career opportunities and perks from Restore Hyper Wellness, such as exclusive deals on services.

With its innovative experience and direct-to-consumer membership model, Restore is creating a new category of care—Hyper Wellness®—the company’s framework for living a proactive, healthy lifestyle that helps people feel their best, so they can do more of what they love. A recent study by Restore and Wakefield Research found that more consumers are going beyond the doctor’s office to optimize their health and are more open to tapping into Hyper Wellness as a means to do so. Seven medical directors and over 800 nurse practitioners and registered nurses provide medical services such as IV drip therapy, intramuscular shots and mild hyperbaric oxygen therapy in Restore’s wellness studios. These services can be paired with other services offered by Restore such as cryotherapy, red light therapy, infrared sauna and compression to help their members feel their best.

With the largest online nurse community built by and for nurses, Nurse.com recently expanded their support for nurses with the launch of their new mobile app, which provides peer support and networking opportunities. As the leading provider of continuing education for nurses, Nurse.com users have completed over 18 million courses since 1992. Nurse.com’s content is inventive, engaging and driven to help improve patient care by supporting nurses throughout their careers. The company will also be working with Restore to promote job listings, cross promote content, news, and resources, as well as co-developing content for social media.

With oversight from medical directors and a Medical Advisory Board, each nurse at Restore actively takes on the role of assisting members with their health and wellness journey. Nurses are essential to providing a high-quality care experience that has yielded Restore an 85 net promoter score—unrivaled in the healthcare industry. Since being founded in 2015, Restore has grown its team of nurse practitioners and registered nurses at its over 160+ locations across the U.S. The partnership with Nurse.com will allow Restore to reach an audience of more than three million nurses to aid its recruiting strategy as the company rapidly expands locations, while providing these nurses with a proactive approach to health education and advancement opportunities.

“Restore’s experience is the antithesis of a traditional medical office or clinic. Our approach is about proactive wellness, and the experience is fun, social, and transparent. Given this, we have the opportunity to provide a transformative recruitment opportunity for nurses looking to expand into wellness,” said Jim Donnelly, Restore’s CEO and Co-Founder. “Beyond promoting our career opportunities, this partnership will allow Restore to offer Nurse.com’s network of nurses perks and opportunities to engage with Restore as a brand that also cares about helping nurses better manage their own health and wellness.”

“Nurse.com and Restore Hyper Wellness share a common goal of improving the lives of the most vulnerable members of society and those who care for them. Thanks to this combined effort, our entire community will be able to benefit from the resources Restore Hyper Wellness is generously offering,” said Cara Lunsford, RN, Vice President, Community at Nurse.com. “We’re incredibly proud to join forces and demonstrate that nurses’ wellness is as much a priority as that of their patients.”

For more information on Restore Hyper Wellness, visit Restore.com and for more information on Nurse.com, visit Nurse.com.

About Nurse.com

As the trusted career resource built by and for nurses, Nurse.com fosters the largest online community of nurses, connecting with nearly 3 million nurses per month. Nurse.com serves nurses with lifelong career support through accredited continuing education, job opportunities, and a thriving community that supports their passion for the profession and empowers them to flourish. Nurse.com is part of parent company Relias’ family of brands, which includes the Wound Care Education Institute, Relias Academy, freeCME, and Relias Media that share a common goal to improve the lives of the most vulnerable members of society and those who care for them.

About Restore Hyper Wellness

Launched in Austin, Texas in 2015, Restore Hyper Wellness (Restore) is the award-winning creator of an innovative new category of care—Hyper Wellness®. Restore delivers expert guidance and an extensive array of cutting-edge wellness modalities integrated under one roof. These modalities include biomarker assessments, IV drip therapy, intramuscular (IM) shots, NAD+, mild hyperbaric oxygen therapy, whole body and localized cryotherapy, infrared sauna, red light therapy, compression, HydraFacial, Circadia and Cryoskin. Restore’s mission is to make Hyper Wellness accessible and affordable so people can feel their best and do more of what they love.

*Medical services available to clients of Restore are provided by an independently owned physician practice.

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Relias Named Finalist in 2 NC TECH Award Categories https://www.relias.com/press-room/relias-named-finalist-in-2-nc-tech-award-categories Tue, 18 Oct 2022 13:59:29 +0000 https://www.relias.com/?post_type=pressroom&p=20612 Relias has been selected as a finalist for NC TECH Awards in the Diversity, Equity, and Inclusion (DEI) in Tech and Tech for Good categories. The NC Tech Awards is North Carolina's only statewide technology awards program recognizing innovation, growth and leadership in the tech sector and is presented by the NC TECH (North Carolina Technology Association). 

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Healthcare education solutions company selected as finalist for NC TECH Awards

Relias, a software company specializing in education solutions for healthcare providers, has been selected as a finalist for NC TECH Awards in the Diversity, Equity, and Inclusion (DEI) in Tech and Tech for Good categories.

The NC Tech Awards is North Carolina’s only statewide technology awards program recognizing innovation, growth and leadership in the tech sector and is presented by the NC TECH (North Carolina Technology Association).

Relias partners with over 11,000 healthcare client organizations and employs more than 800 people worldwide. The company operates from the heart of the Research Triangle Park in Morrisville, NC.

“For over 20 years, NC TECH has celebrated companies, organizations, and individuals for outstanding achievement at the NC TECH Awards. As a finalist this year, Relias has distinguished itself as one of the state’s innovative and emergent leaders,” said Brooks Raiford, NC TECH’s President and CEO.

Being recognized as a finalist in these award categories represents Relias’ commitment to measurably improving the lives of the most vulnerable members of society and those who care for them, as well as fostering a culture of accountability and concentrating on efforts that are clearly defined and measurable.

“We’re honored to be recognized as a finalist for both the DEI in Tech and Tech for Good categories this year. It’s not every day that you have the opportunity to work for a company whose mission allows you to feel like you’re personally making an impact on society. For this specific reason, I’m immensely grateful to be a part of an organization like Relias,” said Tina Krebs, Relias Chief People Officer. “We’re committed to improving outcomes for vulnerable populations, and recognition for our efforts helps to remind us we’re doing it right.”

Relias focuses on four key diversity areas: intentional recruitment, focused development, meaningful benefits, and an inclusive, supportive culture. The company also educates healthcare professionals on how to provide better care for marginalized populations, including how to better serve LGBTQ+ individuals, addressing social determinants of health such as racism, and improving communication with individuals with intellectual and developmental disabilities.

“These kinds of recognitions are always valuable to receive and serve as a provisional measure of our efforts,” said Kelli Slade, Director of Diversity, Equity, Inclusion, and Belonging at Relias. “Knowing we’re on the right path is fantastic, and being recognized among so many other great organizations prioritizing their clients and employees is an honor. However, I would like to remind everyone that this isn’t the end. We still have more work to do.”

NC TECH Award winners will be announced at the awards gala on November 29, 2022.

About NC TECH

NC TECH is a not-for-profit, membership-driven trade association and the primary voice of the technology industry in North Carolina. NC TECH’s mission is to foster growth and champion innovation in North Carolina’s tech sector, while providing a voice for the tech community. NC TECH’s membership includes 600 member companies, organizations, and institutions employing more than 200,000 workers in North Carolina. For more information, visit nctech.org.

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Relias Named One of Seramount’s 2022 100 Best Companies and Best Companies for Dads https://www.relias.com/press-room/relias-named-one-of-seramounts-2022-100-best-companies-and-best-companies-for-dads Thu, 22 Sep 2022 19:33:34 +0000 https://www.relias.com/?post_type=pressroom&p=20416 Seramount's 100 Best Companies award highlights employers who lead in female representation including advancements, benefits, parental leave, childcare, and flextime. The Best Companies for Dads list showcases companies with progressive policies that prioritize paid paternity leave, benefits, and flexibility.

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Healthcare technology company recognized as a top place to work for parents for second year in a row

Relias, trusted education and workforce development partner to more than 11,000 healthcare organizations worldwide, today announced it has been named one of Seramount’s 2022 100 Best Companies and one of the Best Companies for Dads.

Seramount’s annual 100 Best Companies award highlights top employers who lead in female representation including advancements, benefits, parental leave, childcare, and flextime. Similarly, Seramount’s Best Companies for Dads list showcases companies with progressive policies that prioritize paid paternity leave, benefits, and flexibility to help working dads and caregivers both at work and at home.

This is Relias’ second consecutive year appearing on Seramount’s 100 Best Companies list. Throughout the COVID-19 pandemic, Relias has offered many free online resources not only for customers to improve training and mitigate pandemic aftereffects but also webinars for parents around mental health and crisis training.

“The COVID-19 pandemic fundamentally altered just about every aspect of our day-to-day lives, including how we work, requiring employers to reevaluate pre-pandemic work models,” said Vince Baiera, Principal of Post-Acute Care and father of two. “With the transition to increased remote and hybrid work, staff shortages, and burnout, access to substantial benefits and programs that put employees’ personal and parental needs first is vital now more than ever. I’m proud to be part of an organization that demonstrates such a commitment to its people.”

As a new father of twins, Vince has firsthand experience with the challenge of balancing professional obligations and the demands of parenthood. After a few complications early in his wife’s pregnancy, it was deemed high-risk, requiring a long hospital stay and many hospital trips after the twins’ birth. During this stressful time, it was important that Vince had a supportive workplace that enabled flexibility and allowed him time to be with his family.

This year, Seramount accepted applications across industries including finance, technology, insurance, retail, and pharma, examining benefits, childcare, leave policies, flexibility, mentoring, and opportunities for advancement.

“It’s a top priority at Relias to support our employees and ensure their well-being,” said Tina Krebs, Relias Chief People Officer. “We’re proud to be honored with this recognition once more as we continue to advance our diversity, equity, and inclusion efforts.”

Read additional information and the full list of winners about Seramount’s 2022 100 Best Companies and Best Companies for Dads.

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Nurse.com Acquires HOLLIBLU, Launches App for Nursing Community https://www.relias.com/press-room/nurse-com-acquires-holliblu-launches-app-for-nursing-community Tue, 20 Sep 2022 12:00:22 +0000 https://www.relias.com/?post_type=pressroom&p=20289 The Nurse.com app enables nurses to connect with each other for peer support, knowledge sharing, and skill development with the aim of helping every nurse thrive throughout their career journey.

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Exclusive social networking app built by nurses, for nurses, to foster peer support, networking, career advancement, and continuing education

Nurse.com, an industry-leading online education company providing lifelong career support to nurses, today announced its acquisition of HOLLIBLU, a social networking app designed exclusively for nurses, and a joint effort to form the largest online community dedicated to empowering and connecting nurses. The Nurse.com app enables nurses to connect with each other for peer support, knowledge sharing, and skill development with the aim of helping every nurse thrive throughout their career journey.

Nurses are encouraged to download the Nurse.com app to join the Nurse.com community where they can share experiences and engage with their peers. The app — which delivers the community and career resources nurses need to organize their professional lives — elevates their level of care and provides a platform for them to advocate for change within the industry they serve. It is initially launching in beta and over time will expand offerings to include the job resources and accredited continuing education courses nurses have come to expect through Nurse.com.

“Our HOLLIBLU team is incredibly grateful to Nurse.com for believing in and supporting our mission to build a vibrant community where nurses thrive,” said Cara Lunsford, RN, Founder and CEO of HOLLIBLU and Vice President of Community at Nurse.com. “Nurses need peer support, resources, and industry allies so they can feel empowered to be change agents within healthcare. Nurse.com is perfectly positioned to provide the support that nurses are seeking during these challenging times, and I’m proud to say that they’ve truly stepped up to the plate.”

Though nurses are the backbone of the healthcare industry, they are facing a growing epidemic of burnout and staffing challenges, largely due to the physical, mental, and emotional challenges they experience daily. According to Nurse.com’s 2022 Nurse Salary Research Report, 29% of nurses across all licenses are considering leaving the profession — an 18% jump from 2020 — pointing to widespread dissatisfaction and burnout, and highlighting the opportunity for a supportive community to improve their overall experience. The Nurse.com app is designed to address this critical need.

“With heightened awareness surrounding nurse burnout and its root causes, particularly nurses’ mental health, there’s a real opportunity to make a positive impact across the industry with our nurse-specific platform that encourages connection and community-building,” said Amy King, Chief Marketing Officer at Relias, which powers Nurse.com. “Through the new Nurse.com app we’re excited to bring nurses a vibrant community featuring nurse experts, live chats, and a forum for peer support.”

The Nurse.com app is already available. For more information, visit the app page.

About Nurse.com

As the trusted career resource built by and for nurses, Nurse.com fosters one of the largest online communities of nurses, connecting with nearly 3 million nurses per month. Nurse.com serves nurses with lifelong career support through accredited continuing education, job opportunities, and a thriving community that supports their passion for the profession and empowers them to flourish. Nurse.com is part of parent company Relias’ family of brands, which includes the Wound Care Education Institute, Relias Academy, freeCME, and Relias Media that share a common goal to improve the lives of the most vulnerable members of society and those who care for them.

 

 

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Relias Named 2022 Leader in Diversity by Triangle Business Journal https://www.relias.com/press-room/relias-named-2022-leader-in-diversity-by-triangle-business-journal Mon, 19 Sep 2022 12:35:24 +0000 https://www.relias.com/?post_type=pressroom&p=20380 Winners of the award demonstrate respect for inclusive treatment of others, advocacy for underrepresented groups, multicultural marketing, and other attributes. This year's class features 20 winners — 10 individuals and 10 companies — from a number of industries such as finance, healthcare, life sciences, and education.

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Healthcare education solutions company part of esteemed group of N.C. Triangle businesses recognized for leading diversity efforts

Relias, a software company specializing in education solutions for healthcare providers, has been recognized as a 2022 Leader in Diversity by the Triangle Business Journal (TBJ) for a second time.

Operating from the heart of the Research Triangle Park in Morrisville, NC, Relias partners with over 11,000 healthcare client organizations and employs more than 800 people worldwide.

“From our earliest days as a startup in 2012, creating an environment at Relias where every single employee is celebrated and supported has been a constant priority,” said Kelli Slade, Director of Diversity, Equity, Inclusion, and Belonging at Relias. “Our efforts to nurture a culture that prioritizes diverse voices and the opinions and experiences behind those voices are focused and deliberate. We received this award in 2020, and we’re really happy to get the recognition again — but there’s always work to be done, and we’re continually focusing on how we can improve.”

Winners of the award demonstrate respect for inclusive treatment of others, advocacy for underrepresented groups, multicultural marketing, and other attributes. This year’s class features 20 winners — 10 individuals and 10 companies — from a number of industries such as finance, healthcare, life sciences, and education. The Leaders in Diversity Awards program, now in its 10th year, is designed to recognize the accomplishments of area Triangle businesses, individuals, and nonprofits as they come together to weave a diverse foundational fabric into the heart of the local community.

“This year’s group of winners is at the front and center of changing their organization’s vision, values and principles — all along keeping diversity, inclusivity and equality in mind,” said Jason Christie, TBJ market president and publisher. “We’re glad to have created a forum to celebrate the achievements of these individuals and corporations.”

Both Relias employees and managers are required to take courses covering cultural competency, diversity, and communication. In particular, managers are trained on coaching and providing productive feedback on how to create a psychological safe space within their teams, what discrimination and micro-aggressions look like, and how to support employees on a day-to-day basis.

“It’s not enough to just look at how hiring practices can be improved to better serve underrepresented candidates — it never has been,” said Tina Krebs, Relias Chief People Officer. “Companies must support everyone in meaningful, measurable ways that matter to the employee. We’re honored that TBJ has recognized our efforts again, and we’re excited to continue to find ways we can help every single Relian feel they are valued and supported.”

Relias is committed to staff development and training to help provide its employees the support and growth opportunities they need to develop meaningful careers and to promote an inclusive work environment. As part of this effort, the company provides safe spaces for peer-to-peer conversation and empowerment, addresses topics like racism and gender equality, and supports employee resource groups that focus on diversity and inclusion.

Relias, along with other winners of the TBJ award, will be recognized during an in-person lunch Oct. 12 at The Umstead Hotel and Spa in Cary, N.C. TBJ will also profile the winners in a special section to be published in its print edition on Oct. 14.

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Relias Survey Highlights Trends, Gaps in Crisis Training for Behavioral Health and IDD Professionals https://www.relias.com/press-room/relias-survey-highlights-trends-gaps-in-crisis-training-for-behavioral-health-and-idd-professionals Tue, 30 Aug 2022 12:00:45 +0000 https://www.relias.com/?post_type=pressroom&p=20185 Relias released a new report that identifies areas of improvement for crisis prevention and intervention (CPI) training based on a survey of 2,952 behavioral health and IDD professionals. The report examines how providers train their staff on CPI techniques, which are vital to mitigating crisis situations with clients.

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First-ever Crisis Prevention and Intervention Training Report recommends more frequent CPI training to enhance skills retention

Relias, trusted partner to more than 11,000 healthcare organizations and 4.5 million caregivers, has released a new report that identifies areas of improvement for crisis prevention and intervention (CPI) training among behavioral health and intellectual and developmental disability (IDD) professionals. The 2022 Crisis Prevention and Intervention Training Report, based on a survey of 2,952 behavioral health and IDD professionals, examined how providers train their staff on CPI techniques, which are vital to mitigating crisis situations with clients.

About 40% of U.S. adults have reported experiencing symptoms of anxiety and depression during the COVID-19 pandemic, leading to a potential rise in suicidal ideation, overdoses, and domestic violence. This mental health crisis has increased demand for local human services organizations to use evidence-based CPI techniques to de-escalate crisis situations, including suicidal or violent behavior.

Additionally, behavioral health organizations are playing an important role in helping manage crisis situations with the nationwide rollout of the 988 National Suicide Prevention Lifeline in July 2022.

Here are key findings from the Relias CPI survey:

  • More CPI training needed: 75% of behavioral health respondents and 75% of IDD professionals receive crisis prevention training only once per year. About the same percentages of professionals receive training on crisis intervention/management and verbal de-escalation once per year. This despite the fact that studies have found more frequent training results in higher performance. 60% of behavioral health professionals and 40% of IDD professionals indicated that crisis management constituted part of their primary job duties
  • Confidence levels in CPI skillsets lacking: 63% of behavioral health respondents felt “very” or “extremely” confident in their crisis prevention skills. Just 52% had the same confidence levels in their crisis intervention skills, with 56% confident in their “crisis postvention” skills. When asked what training methods would help increase confidence, the three most popular were more practice of these skills, more continuing education opportunities, and higher quality training.
  • Blended learning impactful: Between 60% and 70% of respondents said they are receiving a combination of in-person, online live, and online pre-recorded training (also known as “blended learning”) in crisis prevention and verbal de-escalation techniques. Blended learning had some of the highest impact on respondents’ confidence scores of any training modality.
  • Lack of awareness of 988 hotline: Concerningly, though the survey was conducted in March 2022, four months before the 988 hotline was launched, 73% of behavioral health respondents said they were “not at all familiar” with the 988 hotline or that the hotline was intended to expand access to crisis services.

The Relias report makes several recommendations for behavioral health organizations to address their staff’s confidence levels in CPI techniques. These include implementing more frequent training and more blended learning opportunities, increasing access to simulation courses that help them practice their skills in a low-risk environment, and improving education on how the 988 hotline rollout will impact demand for services.

“Behavioral health and IDD professionals are on the front lines of the mental health crisis, providing direct care to people experiencing crisis,” said Vicki Ittel, PhD, MBA, Director of Behavioral Health Solutions at Relias. “Their effectiveness in using CPI techniques can play a decisive role in managing a crisis situation and even saving a life. Our report found that many of these professionals are only moderately confident in their de-escalation skills, and more training and continuing education opportunities are badly needed.”

“The importance of effective CPI skills can’t be overstated,” said Rola Aamar, PhD, Principal, Behavioral Health Solutions, Relias. “When a person is experiencing a crisis, mitigating physical harm to themselves or others often comes down to the ability of a behavioral health or IDD professional to confidently assess that person’s risk to use the most effective intervention strategies. Based on this report, we recommend all human services organizations immediately assess their staff’s CPI skills and determine a training plan to meet their learning needs.”

To learn more about Relias’ solutions for crisis prevention and intervention, visit here.

To learn more about Relias’ solutions for IDD providers, visit here.

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Relias Named One of the Top 100 Healthcare Technology Companies of 2022 by The Healthcare Technology Report https://www.relias.com/press-room/relias-named-one-of-the-top-100-healthcare-technology-companies-of-2022-by-the-healthcare-technology-report Thu, 18 Aug 2022 12:58:55 +0000 https://www.relias.com/?post_type=pressroom&p=20200 This annual award celebrates companies that impact patients’ lives through advanced, life-changing technology that drives the industry forward and improves care. Recipients include large global companies as well as smaller startups with specialties ranging from genomics to pharmaceuticals, therapeutics and more.

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Healthcare education solutions company recognized for its impact on clinical learning

Relias, the trusted education and workforce development partner to more than 11,000 healthcare organizations worldwide, today announced it has been named one of the Top 100 Healthcare Technology Companies of 2022 by The Healthcare Technology Report.

This annual award celebrates companies that impact patients’ lives through advanced, life-changing technology that drives the industry forward and improves care. Recipients include large global companies as well as smaller startups with specialties ranging from genomics to pharmaceuticals, therapeutics and more.

Relias’ industry-leading healthcare learning and performance platform provides multiple solutions to solve challenges with recruiting, onboarding, learning and development, and compliance management. The Relias Platform provides a unified experience for both administrators and learners in one location, placing reports and metrics right at administrators’ fingertips while learners stay engaged and elevate their care and careers.

“The past few years have been difficult on the healthcare industry with high turnover rates and staffing shortages,” said Shawn Barber, Relias Chief Product Officer. “However, technology has proven itself a useful tool not only in addressing these issues but supporting healthcare workers in their day-to-day roles as they provide the highest quality of care as efficiently as possible. Relias is honored to be named among some of the most influential and impactful healthcare technology companies. It’s further validation that our personalized training solutions are enabling better outcomes and helping reduce turnover.”

In May, The Healthcare Technology Report named Lora Sparkman, RN, BSN, MHA, Relias’ Patient Safety and Quality Executive, one of the Top 25 Women Leaders in Healthcare Software of 2022. Relias also recently received a Google Cloud Customer Award for Healthcare and Life Sciences and was recognized as a Best Place to Work for LGBTQ Equity in the Human Rights Campaign (HRC) Foundation’s Corporate Equity Index for 2021.

Additional information about The Healthcare Technology Report’s Top 100 Healthcare Technology Companies of 2022, including the full list of winners, can be found here.

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