Using Assessments for Employee Development in Human Services

Turnover rates of direct care staff in human services organizations — particularly those providing behavioral health or intellectual/developmental disabilities services — are as high as 80%.

Replacing such a large volume of skilled professionals has considerable costs, and turnover undermines your efforts to maintain the quality and continuity of care.

Assessments are a valuable tool for improving employee recruiting, retention, and satisfaction. Effective use of assessments help improve every part of the employee life cycle, including interviewing, onboarding, and professional development — not to mention decreasing employee turnover and company spending and increasing productivity and engagement.